Privacy Policy#

This Privacy Policy describes how NaviPOS Limited ResellerHub ("we", "us", or "our") collects, uses, and protects your information.

Information We Collect#

Personal Information#

• Name, email address, and contact information
• Business information and registration details
• Payment information and transaction history
• Hardware fingerprints for license validation

Usage Data#

• Login times and session information
• IP addresses and device information
• License usage patterns and statistics

How We Use Your Information#

We use your information to:

• Provide and maintain our services
• Process payments and manage licenses
• Send important notifications and updates
• Provide customer support and technical assistance
• Improve our services and develop new features
• Comply with legal obligations

Information Sharing#

We do not sell, trade, or rent your personal information to third parties. We may share your information only when:

• You explicitly consent
• Required by law
• Necessary to protect our rights or prevent fraud
• Working with trusted service providers

Data Security#

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention#

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

Your Rights#

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent where applicable

Cookies and Tracking#

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services.

Third-Party Services#

Our services may integrate with third-party services such as payment processors and communication platforms.

International Data Transfers#

Your information may be transferred to and processed in countries other than your own.

Children's Privacy#

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy#

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our services.

Contact Us#

If you have questions about this Privacy Policy, please contact us at privacy@navipos.co.ke